Stressed Out about Difficult Patients

Stressed Out about Difficult Patients
By:"Joan Monchak Lorenz"
Published on 2007 by HC Pro, Inc.

As if being a new nurse isn't difficult enough, dealing with difficult patients on a daily basis takes the worry and stress to another level. A sound understanding of what makes patients difficult, coupled with strategies to diffuse dangerous situations, can help reduce your stress. Learn best practices for dealing with angry, frustrated, and even violent patients and families with the help of Stressed Out About Difficult Patients. The phrase difficult patients covers a wide range of individuals. It includes those with psychiatric disorders (depression, dementia, etc.), and those who are simply angry about being in a hospital. Nurses, of course, have to deal with both types, and need the ability to relate to and understand these patients. About the AuthorJoan Monchak Lorenz, MSN, APRN, BC, is currently working full-time as a member of the nursing education department of the Bay Pines VA Healthcare System, in Bay Pines, Florida. In this capacity, she works on hospitalwide educational initiatives for the nursing staff, and provides unit based inservices and consultation on a variety of professional issues. She has enjoyed a varied and well-rounded nursing career with clinical experience on both medical-surgical and psychiatric units. Her entrepreneurial nursing experiences include the founding of Hygeia, Inc., which provided psychiatric/mental health liaison and consultation services to individuals, healthcare facilities, and municipalities, as well as life-enhancing workshops for groups. She is currently the president of Clearly Stated, writing and editing health-related materials for healthcare professionals and the general public. Certified as an editor/writer and as an educator by the American Medical Writers Association (AMWA), she is also board certified by the American Nurses Credentialing Center (ANCC) in Adult Psychiatric Mental Health Nursing.

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